Astoria Óraplaza

We have over 30 years of experience in the watch industry,
offering a carefully curated selection of authentic timepieces from renowned
brands. Our commitment to quality, customer satisfaction, and expert service
ensures a seamless shopping experience.

Along with home delivires, we offer in-store pick-up options,
where the customer can select the 'In-store pick-up' option on the website and
we will reserve the watch for the customer to pick-up. By default, we reserve
the watches for 3 days, however if the customer requests, there is a possibility to extend it.

We accept the following:

Online credit/debit card

• Apple Pay
• Google Pay
• Bank transfer
•  COD (Cash on delivery)
• Cash (in case of in-person pick-up)

In case of shipping:

Once the parcel is delivered to you, you may pay via the courier.

With COD, there is an additional fee of 300HUF.

NOTE: The COD option is only available for orders under 500.000Ft !

In case of in-store pick-up:

There is no limit or fee for the payment.

• Home delivery by GLS

Free for all orders.

Estimated delivery time: 1-3 business days.

• Home delivery by MPL

Price: 3900Ft.

Estimated delivery time: 3-7 business days.

• Delivery to GLS Parcel Shop / GLS Parcel Locker

Note that after receiving the notification informing you that you may pick up your parcel, you have 5 business days to pick up your parcel before being sent back. The majority of lockers are open 24/7.

If you chose to pay by COD, you can only pay by card!

Free for all orders.

Estimated delivery time: 1-3 business days

• Delivery to MPL Parcel Shop / MPL Parcel Locker

Price: 1890Ft.

Estimated delivery time: 3-5 business days.

• In-store pick-up

We offer a default reserve time for each product of 3 days. This can be extended upon request. With this option, you may pay by cash or card at the store. There are no fees for this option.

Quartz Watches

• Powered by a battery that sends an electrical current through a quartz crystal, which oscillates to regulate timekeeping.
• Highly accurate, low maintenance, and affordable.
• Requires a battery change every 2-3 years.

Mechanical Watches:

• Powered by a manually wound mainspring.
• No battery required, but must be wound regularly.
• Often crafted with high precision and valued for their traditional craftsmanship.
• Typically less accurate than quartz watches and requires servicing every 5 years.

Automatic Watches (Self-winding Mechanical):

• Similar to mechanical atches but with a built-in rotor that winds the mainspring using wrist
  movement.
• No need to wind manually if worn regularly; however, if left unworn, it may need to be wound manually or stored in a watch winder.
• Requires servicing like mechanical watches (every 3-5 years).

 Solar Watches:

• Powered by light (natural or artificial) that charges a rechargeable battery via solar panels (often hidden under the dial).
• Can run for months after a full charge, with some models featuring power reserves of up to 6-12 months.
• Very low maintenance and eco-friendly since it eliminates the need for frequent battery replacements.

Just like with cars, watches also require regular
maintenance due to their intricate movements. We usually suggest servicing your
automatic watch once every 5 years. This ensures that your watch can reach its
maximum lifespan. During the maintenance service, our watchmakers full take
apart the watch, re-lubricate the components which require it and clean all the
components before reassembling the watch. During this service, our watchmakers
can also see any possible problems with the watch which might cause malfunctions
in the future and can give advice on the future maintenance of the watch.

For quartz (battery-powered) watches, we usually
recommend a service if the watch lasts less than 1.5 years with new batteries,
as this can be the result of built-up debris in the movement.

For further details, visit the service page or
contact us at szerviz@ungaroswiss.hu

Warranties for watches vary in duration, from 2
years up to 5 years from the date of purchase for international warranties.
Along with the international warranty, we also offer our own warranty, which
has a duration of 2 to 3 years from the date of purchase.

The warranty only covers damages to the movement
of the watch and does not cover any external damages.

For more details on warranty, contact us at szerviz@ungaroswiss.hu

Important note: We can only accept warranty
services if the customer still has the original warranty card!

We have a 14-day return policy, where we only accept the return of products which are unused/unworn and have the original packaging and documentation. After the 14 days of receiving the product, we can not accept any returns.

For more details, read our refund policy or contact us
at office@ungaroswiss.hu

• Sapphire crystal: The most scratch-resistant, commonly found in luxury watches.
• Mineral crystal: More affordable and still scratch-resistant but less durable than sapphire.
• Acrylic (Plexi): Lightweight and shatter-resistant, but scratches easily

Water resistance is measured in meters (m) or ATM (atmospheres)
(equivalent to bar) and indicates how much water pressure the watch can
withstand.

• 30m (3 ATM) - Splash resistant (not for swimming)
• 50m (5 ATM) - Can handle light swimming (but should generally be avoided)
• 100m (10 ATM) - Suitable for swimming and snorkling
• 200+m (20+ ATM) - Ideal for diving